How Arez.io’s Microservices Architecture Powers Thousands of Field Workers — Reliably, Securely, and at Scale

In an industry where timing, compliance, and precision matter, managing thousands of workers across hundreds of sites is no small task. Legacy systems simply weren’t built for the pace and complexity of today’s frontline work.

That’s why Arez.io was designed differently — from the ground up — using a microservices architecture that allows us to deliver performance, flexibility, and reliability at scale.

Designed to Scale, Built for the Field

At Arez, we believe field operations of such critical nature deserve technology that is as tough and resilient as the teams on the ground. Our microservices architecture is used not only for its technology advancement and modernity but because it's the smart way to build for real-life operations. Its ability to work in smaller, focused services instead of one big system makes Arez faster to scale, recover gracefully from localised issues, and adapt quickly to the ever-changing on-ground demands. 

Case Study: Powering a 4,000 Worker Operation During a Multi-Day Event

During a large-scale summer event spanning over 10 days and drawing crowds of over 150,000 attendees, Arez.io was tasked with managing a high-volume, compliant security and operations workforce. This included thousands of personnel working in rotating shifts over the course of the event. 

With a high number of attendees, the event required strict adherence to BS7858 security screening, advanced shift scheduling, and real-time field visibility across various entrances and exits, location zones, and backstage areas. With the help of Arez, our client was able to: 

• Deploy Compliant Workforce: All security personnel scheduled had passed the BS7858 screening with verification and tracking through our AI-enabled compliance engine. Arez’s system compliance automatically flagged any missing credentials and blocked further scheduling until the issue was resolved. 
• Coordinate Seamless Shifts: Arez.io’s advanced rota scheduling module assigns workers based on availability, verified credentials, and zone access while also preventing double bookings and ensuring shift coverage in real time. 
• Automate Shift Assurance: Workers used the Arez mobile app to book on and off, applying the geo-fencing and biometric confirmation feature. The face recognition feature ensured only authorised and properly equipped workforce was deployed on-ground. 
• Track Worker Movements: Our geo-location services allowed the operations to monitor worker presence across entire sites, triggering alerts if an individual moved out of the assigned zone or failed to check in within the defined time window. 
• Unify Communication: Supervisors used Arez’s live dashboards to monitor attendance, reassign workers quickly, and respond immediately to untimely incidents, without needing to be physically present. 

Why Microservices Matter for Frontline Work

Field Management and Security operations are a fast-moving industry with complex procedures and high stakes involved. Add in external factors like weather changes, last-minute cancellations, and sudden demand spikes, which can build on the existing pressure to deliver immaculate service. Arez.io’s microservice architecture enables businesses to support thousands of active workers, manage complex scheduling needs, meet high compliance demands, and have real-time operational visibility. 

Discover how Arez optimizes large-scale frontline operations through its field workforce management platform, designed for speed, compliance, and scalability.

One key advantage of Arez.io is its ability to create entire operational structures complete with compliance, scheduling, and communication within minutes, not days. Our cloud native, microservices foundations help to rapidly scale and handle peak concurrency of thousands of users without compromising performance or service delivery. 

Arez’s platform flexibility also allows scaling up as and when required, with a pay-as-you-go option, to cover seasonal and event-based spikes instead of getting long-term contracts for event security management.

Built for the Future

Arez is not just a software - it’s a field operations engine built to move at the speed of the frontline. Our constantly evolving technology and AI advancements give businesses the confidence and ease that their technology will grow with them, no matter how many sites or workers they may add. 

Field chaos isn’t optional. Falling behind is.
 

Run leaner, smarter, and sharper with Arez.io, where frontline execution actually matches the plan.

Ready to see Arez in action?

Transform how you manage jobs, people, and compliance — all in one connected system.
 

👉 Arrange a free demo today and discover why service businesses across the UK are switching to Arez for smarter workforce management and effortless compliance and risk management.