Fire & Security Maintenance Software Built for Compliance

Fire & security contractors need more than basic job tracking—they require software that manages PPM servicing, reactive faults, engineer productivity, and compliance across fire alarms, emergency lighting, CCTV, and access control systems. Generic tools often fall short in audit-ready records, structured proof, and maintenance history. FieldIQ by Arez.io brings everything into one platform, combining scheduling, digital forms, mobile workflows, compliance tracking, and invoice-ready job packs. Aligned with UK standards like BS 5839 and BS 5266, it helps contractors reduce admin, improve record accuracy, respond faster, and move seamlessly from job completion to invoicing while maintaining full operational control.

Smart PPM & Reactive Job Management

Keep recurring maintenance visits on schedule and respond faster to urgent faults. FieldIQ helps teams manage routine inspections and reactive call-outs in one workflow, with better visibility across engineer workload, service dates and job status.

Mobile App for On-Site Engineers

Give engineers the job details, site context, forms and service history they need in the field. They can capture notes, photos, signatures and updates live from the site through Arez’s mobile-first workflow, reducing delays and lost information.

Compliance & Audit Ready

Every maintenance visit leaves behind a stronger digital record: timestamps, engineer activity, forms, attachments, proof, and service history. That helps contractors maintain more consistent records for compliance reviews, client scrutiny and future visits.

Planned Preventive Maintenance (PPM)

Automate recurring inspections and service schedules for fire alarms, emergency lighting, CCTV, access control, intruder systems and related site assets.

Planned Preventive Maintenance (PPM)
Automated Service Scheduling

Set up recurring maintenance schedules for fire alarms, emergency lighting, CCTV and access systems with full visibility.

Contract & Asset-Based Planning

Manage multi-site contracts and equipment-specific servicing to ensure no inspection or compliance task is missed.

Reactive Job Management

Log faults quickly, prioritise urgent work, dispatch the right engineer and track the full journey from first report through to close-out.

Reactive Job Management
Real-Time Fault Logging & Dispatch

Log issues instantly, prioritise urgent faults, and assign the right engineer based on availability and skill.

End-to-End Job Tracking

Track every reactive job from first report through to completion, ensuring full visibility and accountability.

Mobile Job App

Give engineers a free, easy-to-use mobile app for forms, checklists, notes, photos and customer sign-off. Arez highlights free mobile workflows, on-site photo upload and live job handling as core product capabilities.

Mobile Job App
Digital Compliance & Proof Capture

Capture photos, notes, forms, signatures and timestamps on site so every visit creates a professional, reviewable maintenance record.

Customer & Site Record Clarity

Keep service history, recurring faults, previous visits and maintenance evidence together so office teams and engineers can make better decisions faster.

Real-Time Scheduling & Dispatch

Assign jobs based on availability, workload, priority and location so your field team can respond faster and operate with less waste.

Real-Time Scheduling & Dispatch
Smart Job Allocation & Route Optimisation

Assign work more intelligently to reduce wasted travel, improve engineer utilisation and respond faster to urgent call-outs.

Multi-Site Contract Visibility

Manage multiple clients, systems, buildings and service schedules from one platform without losing operational control.

Invoice-Ready Job Packs

Turn completed visits into cleaner billing records with forms, photos, notes and sign-off already attached. Arez specifically positions invoice-ready billing and evidence-backed close-out as part of its maintenance workflow.

Invoice-Ready Job Packs
Defect-to-Quote-to-Job Flow

Move from issue found, to recommended work, to approval and delivery in a more structured way, without relying on scattered emails and disconnected documents. Competitor messaging in this market also leans into defect-to-quote flow as a meaningful operational advantage.

Automated Billing-Ready Workflows

Convert completed jobs into structured, invoice-ready records instantly, with all forms, photos, notes and signatures already attached.

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Success Stories

Fire & Security Maintenance Software for Contractors gain a competitive advantage by leveraging Arez.io

arez clients

Alexander Postle

Sodexo
arez clients

The portal has been an invaluable resource, making life much easier and saving us a great deal of time in shift scheduling.The worker activity tracker has given us solid data driven evidence when dealing with customer complaints. I know it’s something I will personally be using as much as possible going forward.

arez clients

Jeff Alden

SEE Services
arez clients

Getting confidence in the compliance of our supplier network, along with visibility of where work is happening and where our workers are, has been a critical enabler for our growth. This capability differentiates us significantly against our competition.

arez clients

Lindsay Hibberd

Pace Security
arez clients

The facial recognition feature, along with live SIA checks on every book-on/off, is particularly useful for ensuring we always get the person we expect on the shifts with a valid SIA license.

Are you Ready?
Run Fire & Security Maintenance with More Control

Automate PPM, manage reactive faults, capture compliance proof and invoice faster — all in one platform with Arez FieldIQ.

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Let's Connect

Feel Free To Contact By Phone Or With Our Form If You Have Any Questions Or Need Assistance On Product Information.

Phone Number

+44 (0) 2031618159

Email Address

support@uk.arez.io

Office Location

137A Molesey Avenue
Molesey, London KT8 2RY, England