ENTERPRISE-GRADE TRUST
Secure By Design. Audit-Ready By Default.
A clear view of how Arez protects field-service, FM and workforce data — for your IT and procurement teams.
Independently Accredited
Security
Built For Operational Data That Can't Go Missing
Arez holds the job, site, worker and invoice records your operations depend on. Security isn't a bolt-on — it's how the platform is designed, configured and run.
Controlled Access
Role-based permissions keep users focused on the jobs, sites, contracts and data they're allowed to see.
Evidence Trail
Key actions leave a clear audit trail across jobs, forms, inspections, RAMS and sign-offs.
Reliable Hosting
Cloud infrastructure, backups and operational monitoring help keep critical field operations running.
System Status
A live view of platform availability for customers and their IT teams.
- Application AvailabilityProtected
- API ServicesOperational
- Mobile ApplicationsProtected
- BackupsProtected
Compliance
Compliance That Matches The Way FM And Security Actually Work.
This isn't generic SaaS compliance. Arez is built around the audits, worker readiness, RAMS, site evidence, client reporting and supplier accountability that real field operations depend on every day.
Worker Readiness
Skills, certificates, licences and right-to-work records are checked before work is allocated — non-compliant workers are locked out.
Supplier Control
Insurance, accreditations and subcontractor documents are tracked and verified before a partner is trusted on a client site.
RAMS And Forms
Risk assessments, method statements, checklists and close-out evidence are stored against the job record and time-stamped.
Controls
Security Controls At A Glance
Enough to give buyers confidence — without burying them in policy PDFs. Full detail is in the security pack.
Authentication
Secure login, user roles and configurable access permissions.
Encryption
Data protected in transit and at rest using modern cloud controls.
Auditability
Activity history across jobs, documents, forms, visits and approvals.
Backups
Regular backup and recovery processes for operational resilience.
Data Separation
Customer data is logically separated and permission controlled.
AI Safeguards
FieldIQ's AI features are designed around workflow support, not uncontrolled data exposure.
Subprocessors
Clear list of key infrastructure and service providers available on request.
Incident Response
Defined escalation process for security, availability and data issues.
Resources
Resources For Procurement, IT And Compliance Teams.
A calm, document-led page so this is the place buyers go before they email us the same security questions. Sensitive documents are shared on request.
Security Overview
Plain-English overview of hosting, access, encryption, backups, monitoring and incident response.
Sub-processor List
Current list of key infrastructure, communication, analytics and support providers used by Arez
ISO & Cyber Essentials certificates
Downloadable ISO 27001, 9001, 14001, 45001 and Cyber Essentials certificates.
Data Processing Agreement
DPA and privacy documentation covering client, worker, supplier and operational data.
Common questions
Answers to the questions IT and procurement ask most — so they don't have to ask twice. Arez processes data under UK GDPR.
Arez handles operational data across jobs, sites, assets, workers, suppliers, subcontractors, compliance documents, RAMS, evidence and invoices. The Trust Centre helps customers understand how Arez approaches security, privacy, compliance and operational resilience.
Yes. Add a “Request Trust Pack” form that routes to the Arez sales/compliance team and optionally gates sensitive PDFs behind approval.
Arez uses AI to support specific workflows such as summaries, document reading, triage support, reporting and exception monitoring. A dedicated AI data handling resource should explain what is processed and how customers can review the approach.
Arez uses AI to support specific workflows such as summaries, document reading, triage support, reporting and exception monitoring. A dedicated AI data handling resource should explain what is processed and how customers can review the approach.
Yes. The page should explain how permissions are configured across office users, engineers, clients, suppliers and subcontractors.
Arez should publish a clear hosting statement here, including cloud provider position, region policy and any enterprise-specific hosting options. Sensitive architecture details can be supplied through the gated trust pack.
Not at launch. This page is the public front door. Arez can later connect it to Vanta, Drata, SafeBase, Workstreet or a custom evidence library for controlled document access and questionnaire workflows.
Still have a question?
Request the security pack, send us your questionnaire, or book a call with the Arez security team.
Let's Connect
Feel Free To Contact By Phone Or With Our Form If You Have Any Questions Or Need Assistance On Product Information.
+44 (0) 2031618159
support@uk.arez.io
137A Molesey Avenue
Molesey, London KT8 2RY, England