AI-Powered Field Service Management Software for US Contractors
From jobs to shifts, compliance to contracts. Arez.io brings AI-powered automation and intelligence to every part of your field operations.
Scheduling
Every job. Every technician. Every status — visible in one place. Stop chasing updates over WhatsApp and stop finding out a job went wrong after the invoice bounced.
Manage complex fixed-fee contracts effortlessly. Unify planned and reactive maintenance across multiple sites under single agreements, featuring automated work orders, precise spend thresholds, and site-level disbursements.
Scheduling
Covering a last-minute absence used to mean 40 phone calls. Now it takes one. Build rotas around licenses, locations, and availability — and stop paying overtime you could have avoided.
Your next audit is either something you're ready for, or something that costs you a contract. Arez keeps your certs, RAMS, permits, and renewals current — so you're never the reason a job can't start.
Subcontractors
Your subbies are an extension of your business. When they miss a compliance deadline or go dark on a job, it's your name on the line. Arez keeps them accountable without the admin.
Payments
Accelerate your cash flow. Close the loop instantly from field completion to payment by automating accurate invoice generation the moment a job is signed off.
App
Your technicians are your business in the field. Give them the job sheet, the site history, the forms, and the sign-off — on their phone, offline if needed. No paperwork. No excuses.
Automation
You've been running your business without being able to talk to it. FieldIQ changes that. Ask it anything — margins, overdue jobs, compliance gaps — and act on the answer, not the spreadsheet.
Let's Talk
What are you trying to solve?
Jobs &
Scheduling
Contracts
Workforce
Scheduling
Compliance
Suppliers &
Subcontractors
Invoices &
Payments
Technician
App
AI &
Automation
PPM
Maintenance
Get Started
Every job. Every technician. Every status — visible in one place. Stop chasing updates over WhatsApp and stop finding out a job went wrong after the invoice bounced.
Facilities management software for FM contractors
Workforce and supplier compliance, built into every job
Arez brings planned preventive maintenance (PPM), reactive call-outs, quoted works and remedials into one platform. Manage engineers and subcontractors across multiple sites, with contracts, SLAs and spend thresholds linked to each job.
Compliance is built in, not bolted on. Live checks and document tracking verify required credentials, block bookings when certificates have expired, and flag renewals before they lapse.
Capture photos, forms, sign-offs and timestamps as work happens, so proof of work and compliance evidence stay together for client approvals, invoice-ready close-out and audit preparation.
See what’s happening, where, and ensure compliance across your operations and supply chain in real time with live shift reports, patrol heat maps, and worker activity monitoring.
Automate, track, and prove 100% compliance through AI-enabled vetting, background checks, and job certification, from BS-7858 screening to right-to-work validation.
Reduce admin and duplication with automatic timesheets, invoice generation, and smart job workflows from requisition to close-out.
Guarantee only qualified, verified people attend your sites with real-time license checks, anomaly detection, and digital ID verification.
Show your impact with clear data, from labor coverage and payroll accuracy to supplier performance and cost savings.
Tailor workflows, dashboards, and screening templates to fit your business needs in minutes.
Prevent leakage and protect profitability with smart supplier selection, payroll reconciliation, and shift optimisation.
Replace outdated, disconnected systems with one powerful platform that links compliance, jobs, payroll, and invoicing.
Keep staff and suppliers connected via the Arez app for rotas, messaging, leave requests, and document uploads.
Deliver outstanding service with complete transparency from job creation and RAMS requests to HSE approvals, live progression tracking, and final close-out.
Purpose-built, integrated CRM for FM businesses to track leads, win contracts, and boost revenue.
Inspect your properties, manage assets, link jobs, and keep FM businesses compliant, trusted, and growing with Arez Inspect.
AREZ.IO
A modular AI-powered platform built to enable smarter operations.
- Manage PPM tasks, triage reactive jobs, and manage site-level contracts with AI-powered scheduling and SLA-driven prioritisation.
- Stay compliant with live certificate alerts, automated job creation, and inbuilt QHSE tools.
- Allocate jobs by cost or location and track delivery in real time. Protect margins with automated payroll, accurate invoicing, and AI-driven cost controls that monitor thresholds and variances.
- Deliver projects, remedials, and quoted works while using custom dashboards for real-time supply chain transparency.
- Real‑time guard location tracking via mobile app.
- Automated patrol and shift scheduling with rota management.
- Incident capture, logging, and compliance workflows in one spot.
- Mobile-first communication and reporting for field staff.
- Audit-ready activity logs and evidence capture.
- FROST helps FM firms expand their winter services business by managing more sites, subcontractors, and jobs with integrated CRM tools.
- Automate scheduling based on accurate weather insights, ensuring timely winter services delivery, reduced downtime, optimized routes, and improved overall operational efficiency.
- Built-in compliance tracking and job records keep FM businesses audit-ready, improving client trust and supporting long-term profitability in winter operations.
- Subcontractors access jobs instantly through a slick mobile app, enabling faster responses, reduced delays, and improved satisfaction for winter service clients.
- Capture geo-tagged photo and video evidence with interactive hotspots, linked to the exact asset.
- Complete standardised digital inspection forms with checklists, risk assessments and signatures.
- Build a live asset register per site to track condition history over time.
- Generate branded interactive reports instantly, then turn any defect into a priced quote or remedial job.
Arez isn’t like other job management tools.
All Arez solutions are built on the intelligent AI-powered Arez Platform, designed for speed, adaptability, and control, all delivered through a seamless user experience.
What you get with every Arez solution:
- Easy setup by site, region, or client with support from an in-house Customer Success experts whose only metric of success is your success.
- Unlimited users – role-based access with secure logins and personalised views for your team to collaborate.
- Customisable forms, dashboards, and widgets to match your workflows and activities.
- Simple, transparent pricing with no hidden fees and predictable pricing from day one.
- AI-powered automation to optimize everything from scheduling to invoicing.
- User-friendly platform and app that looks great and is easy to use. 24/7 support with a free, direct line to live technical support for everyone on your project.
- Enterprise-grade operations exceeding global requirements for data safety, operations, and privacy without sacrificing performance and ease of use.
- Cloud-Based Configurable Platform delivering seamless integration with third-party systems.
Because we built Arez from the ground up, we know what matters, which is why it’s the only workforce management platform with screening, vetting, and compliance built in for both workers and subcontractors.
Including SIA licences and Right to Work, powered by AI and live databases.
Via AI for insurance, certifications, and approvals.
To manage certification and documents, with AI anomaly detection and automated renewal reminders.
To prevent unverified workers or suppliers from being booked.
To improve the speed and accuracy of data management.
With leading and lagging indicators to keep on top of compliance performance.
Improve Workforce Operations with Arez.
Our automated and AI-enabled supplier and worker screening, both pre-shift and during the shift, ensures you are 100% compliant with your company and regulatory standards, such as BS:7858, every single time.
Achieve up to 40% operational efficiencies by managing the complete lifecycle of work delivery, from compliance and scheduling to timesheets and invoices—all automated in our adaptable platform.
Arez enables you to customize templates, workflows and reports to suit the way your business operates, all delivered via a seamless user experience already trusted by over 15,000 users and growing.
Arez is enabling businesses to stay ahead of the competition.
Alexander Postle
Sodexo
The portal has been an invaluable resource, making life much easier and saving us a great deal of time in shift scheduling...
Jeff Alden
SEE ServicesGetting confidence in the compliance of our supplier network, along with visibility of where work is happening...
Lindsay Hibberd
Large FM company, UKArez is giving us the capability we never had - complete visibility of reactive and PPM jobs across our full supply chain. I can be sure the jobs are being done as expected, by compliant workers and I’m not being over-charged. We moved to Arez 8 months ago from our old CAFM system, and we are never looking back.
Arez adapts to every industry to enable safer, smarter, and more efficient operations.
Frequently Asked Questions
Arez is cloud-based field service management software that helps US service businesses manage jobs, technicians, subcontractors, compliance, contracts, quotes, invoices, worker timesheets, payroll and field operations from one platform.
Arez combines AI-powered scheduling, real-time GPS tracking, technician mobile apps, subcontractor management, approval workflows, automated invoicing and compliance tracking to help contractors reduce admin and complete more work.
Arez supports a wide range of field service businesses, including:
- HVAC and refrigeration
- Plumbing
- Electrical contractors
- Security and hospitality management
- Commercial cleaning
- Facilities management
- Building and property maintenance
- Landscaping and grounds maintenance
- Snow removal and winter services
If you cancel your subscription, your account data and files are removed from Arez systems after 31 days, while records required for legal, tax or financial purposes may be retained where necessary.
Yes. By automating scheduling, compliance, job updates, documentation and invoicing, Arez can reduce administrative workload by up to 50%.
Yes. Arez uses AI across areas such as:
- Job scheduling
- Quoting
- Document processing
- Compliance management
- Operational workflows
- Site and job summaries
This helps reduce manual work and improve operational decision-making.
Yes. Arez provides real-time technician and job tracking so dispatchers can see field activity, monitor progress and respond quickly when schedules change.
Yes. The Arez mobile app is available for iOS and Android, allowing technicians and subcontractors to receive jobs, complete forms, manage assets, update certificates, upload photos and capture sign-offs from the field, including offline.
Key features include:
- Job scheduling and dispatch
- Rota management
- Real-time GPS tracking
- Technician mobile app
- Subcontractor management
- Compliance management
- Asset and site management
- Estimates and quotes
- Invoicing and payments
- Job costing
- Custom forms and checklists
- Dashboards and reporting
- Workflow automation
- Timesheet and payroll
- Role-based permission
No. Arez uses transparent pricing, with core functionality included in your plan and any additional integrations, storage or customizations clearly identified upfront.
Arez encrypts data in transit and at rest, uses secure backups, role-based permissions and audit trails, and operates under ISO 27001-certified information security standards.
Yes. Arez provides guided onboarding, configuration, data migration and training, with most businesses becoming fully operational within 7–10 days.
Yes. Arez supports recurring preventive maintenance, reactive jobs and emergency call-outs, with scheduling, SLA tracking, technician assignment and full service history.
Yes. Arez lets you onboard subcontractors, manage their compliance, assign work, track progress, track performance and collect job evidence while keeping supplier access controlled.
Yes. Arez can be configured to manage requirements such as:
- State licenses
- EPA 608 certification
- OSHA documentation
- Insurance records
- Industry-specific certifications and compliance check
Arez helps manage:
- Licenses and certifications
- Insurance documents
- Training records
- Compliance documents
- Expiration dates and alerts
- Technician and subcontractor eligibility
It can also prevent non-compliant workers or subcontractors from being assigned to work.
Yes. Arez integrates with accounting platforms including QuickBooks, Xero and Sage, helping keep job, invoice and payment data synchronized without duplicate entry.
Yes. Arez lets teams create estimates and quotes, build quotation approval workflow, convert approved work into jobs, raise invoices, track payments and automate payment reminders, helping reduce admin and improve cash flow.
Technicians receive jobs, directions, notes, asset details, certificates, documents and customer details in the mobile app, where they can update progress, upload photos, add parts and capture signatures on site.
Yes. US businesses can book a free personalized demo with an Arez product expert to see how the platform fits their operational workflows.
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