The Compliance Iceberg - What You Can’t See Might Be Costing You

For many Field Management companies, Compliance always seems under control - on the surface. Checklists are tickets, training is logged, and audits are passed. But under the day-to-day churn of managing jobs across thousands of sites lies gaps in subcontractors, expired certifications, missed checks and inconsistent documentation.

These are the hidden dangers - the part of the iceberg which is not visible to everyone, which also puts your business, reputation and client relationships at risk. In today’s FM world, that kind of "we'll sort it later" mindset just doesn’t cut it.

The real problem? Job-level compliance is getting more complex

Today, it’s not just about ticking health and safety boxes anymore or turning the other cheek after logging in relevant documents once. Clients now want full transparency about who’s on-site, their qualifications, and completion and logging of risk assessments. With fragmented and broken systems, partly manual and partly digital, gaps can creep in and the worst part? 

Most teams don’t even realise it’s happening… until a job fails an audit, a client flags an issue, or a big tender is lost.

That’s exactly why we built Arez-Compliance!

Arez-Compliance is purpose-built for mid-to-large FM providers who want to take ownership over the job compliance process. It brings real-time, proactive visibility over your people, processes, and partners, so issues get flagged before they escalate. That’s not just theory because we’ve seen what it can do in practice.

From Risk to Revenue - A Real-World Transformation

One of the UK’s leading FM and security providers turned to Arez after facing a major compliance issue with a key retail client. 

Within weeks of rolling out Arez-Compliance, things began to shift.

By digitising their existing compliance processes rather than forcing a new way of working, Arez slotted in seamlessly transforming manual checks into automated workflows and real-time dashboards. 

Compliance across both subcontractors and staff became visible, auditable, and client-ready. Senior leadership finally had oversight, middle management saw a significant reduction in workload, and the team gained the confidence to present their compliance capability as a competitive edge.

Arez adapted with them, evolving rapidly through continuous development and hands-on support, enabling the provider to secure and expand a multi-million-pound contract that had previously been at risk.

Arez-Compliance in Action: How It Works

Let’s break it down: 

With Arez, compliance becomes less reactive, more strategic. Here’s how:

Real-Time, Job-Specific Oversight: No more wondering if a job is fully compliant. Arez-Compliance’s live view of status across every task, team and site gives the leadership a peace of mind and creates alerts before it becomes a problem.

Win Bigger with ‘Always-On’ Compliance: Meeting job criteria consistently builds client trust and Arez does just that. It shows up to every bid and audit with proof that your teams are holding up their end of the bargain and staying compliant.

Fits Into Your Workflow - Doesn’t Break it: With digitising at its peak, Arez integrates itself into the system of how you already work. People are wary of tech because of the disruptions it may cause so Arez identifies this fear and enhances on what’s missing. It digitises compliance where needed for efficiency and fills the blind spots in the current process. 

Always Audit-Ready: Gone are the days of sifting through folders for various documents for audits. Arez-Compliance keeps track of all your documentation, checks and qualifications, keeping them organised and time-stamped ensuring you’re always ready for an audit. 

So, what’s under the surface of your business?

The FM firms growing fastest right now are the ones rethinking compliance, not as a back-office burden, but as a front-line driver of trust, performance, and scale. The hidden costs of poor compliance aren’t just regulatory, they’re commercial.

Don’t let what you can’t see sink your next opportunity. With Arez-Compliance, you get full visibility and full control.

Curious if your team has a hidden compliance gap? Let’s talk.
 

Visit arez.io to book a demo, we’d love to show you how it works.